This website functions as the final project (and a record of my internship experience) for FA-INFO-698-01, the Practicum elective offered at the Pratt Institute School of Information during the Fall 2019 semester.
My internship was conducted at Brooklyn Historical Society at the 128 Pierrepont St., Brooklyn, location over the course of 14 shifts.
As a user services intern, my primary responsibilities revolved around assisting the public. On-site, I assisted both library users who were conducting research with BHS’ collections and library visitors who merely came to look around or learn about the building. On-site software tools I used to help researchers included ArchivesSpace and PastPerfect. I also answered an average of three reference questions per day via email using ZenDesk. The emails I answered were selected from the multitude of research questions BHS receives by my site supervisor, Cecily Dyer.
In addition to core responsibilities relating to my internship outlined above, I also used my internship as an opportunity to attend programming events offered at BHS, speak with members of BHS staff on matters relating to their work, and conduct my own research of the collections. The details of those experiences can be found on this site on the pages titled "Programming" and "Time in the Archives." These experiences were informed by the work I did requisite for my role as intern, and were contextualized by conversations I had with BHS staff members and my reading of professional literature relating to librarianship, archives, and reference work.